Wheelchair-Friendly Car Travel: What to Check

Check the vehicle before the journey

Car travel can work well when the vehicle, wheelchair and transfer plan are compatible. “Wheelchair accessible” can mean different things, so ask for measurements and explain how you travel before booking. For the wider trip, see the Wheelchair Travel Guide.

Decide how you will travel

Will you transfer into a seat and store a folded wheelchair, or remain in your wheelchair during the journey? The answer affects the vehicle, securement system, ramp or lift, seating position and the help you may need. If you are unsure about transfers or securement, seek advice from an appropriately qualified professional.

Measure the equipment

• Overall width, length and height of the wheelchair or scooter
• Weight of the equipment and the combined load it will carry
• Folded dimensions, if the equipment will be stored in the boot
• Ramp or lift dimensions and the available loading space
• Door opening, headroom, turning space and seat height

Questions for a taxi, hire company or accessible transport provider

• Can you provide the vehicle make, model and internal measurements?
• Can my wheelchair or scooter fit through the entrance and into the travel position?
• What ramp or lift is used, and what is its stated capacity?
• How is a wheelchair secured, and who is responsible for checking the securement?
• Can a companion travel with me, and where will they sit?
• What happens if the booked vehicle is replaced?

Before setting off

Check that the equipment is positioned and secured according to the manufacturer’s instructions and the vehicle provider’s process. Apply brakes where appropriate, remove loose items and make sure doors, ramps and restraints are properly closed. Do not improvise a securement method or assume a general-purpose strap is suitable.

Plan stops and the destination

For longer journeys, check accessible toilets, rest areas and drop-off points along the route. At the destination, confirm the entrance, parking and route to the room or venue. A vehicle may be suitable while the final destination remains difficult to access.

Explore the Accessible Travel collection for car aids and mobility accessories, and continue with our portable wheelchair ramps guide.